Effective January 23, 2017
CITY DELIVERY POLICY
Market Source Express Van Deliveries are as follows:
**Tuesday & Thursday Mornings: Norman/Moore, Areas SOUTH of 50th Street and Del City/Yukon
**Monday & Friday Mornings: Areas SOUTH of 50th Street and Del City/Yukon.
**Monday, Tuesday, Thursday & Friday Afternoons: Areas NORTH of 50th Street including Edmond
Minimum Order(s) of $100 required for Free Market Source Express Delivery. All other orders can be shipped UPS.
Orders under $100 will shipped out the same day via UPS Ground when received by 3:00 p.m. Customer will be billed for freight charges
Call In or Online Orders must be received by 3:00 p.m. for Market Source Express Van Delivery. All other orders can be shipped UPS same day as long as placed prior to 3pm.
IN-STORE PICK-UP POLICY
All Orders in any amount are available for In-Store Pickup 8 a.m. - 5 p.m. Monday - Friday
Please allow 2 hours for processing
On-Line Orders will have priority over call-in orders.
SHIPPING POLICY / DELIVERY POLICY
Please be assured that your items will ship out within two days of purchase if the item is in stock. Special order items may take longer. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following:
-Credit card authorization and verification must be received prior to processing.
-Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.
-If you require express or 2 day shipping, please call us at (800)582-3325 with instructions.
PLEASE NOTE: Most out-of-state orders WILL NOT be charged sales tax. In-state orders will be charged 8.375% sales tax or the local tax rate will apply in the state of Oklahoma. If you are unsure as to whether we will have to charge tax, please feel free to give us a quick call at (800)582-3325!
FREIGHT DAMAGE RESPONSIBILITY
Very Important! Please read. Unfortunately, freight damage does occasionally happen. Please understand that it is the responsibility of the consignee (customer) to check for freight damage when the item arrives at your address. When the item leaves our facility or a factory, it will become your property when it is received and signed for at your location. If you see freight damage, please refuse the item. If you accept the item from the freight carrier and do not note freight damage on the receiving document that you sign, we cannot help you get the item replaced or get funds from the carrier to cover the damage cost. Please be alert and help us to help you protect this shipment from a potential loss due to freight damage.